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Monday, May 9, 2016

3 value propositions to address the Top 10 CIO Concerns


Lean IT is the extension of lean manufacturing and lean services principles to the development and management of information technology (IT) products and services. Its central concern, applied in the context of IT, is the elimination of waste, where waste is work that adds no value to a product or service.

Enterprise Architecture (EA) is a conceptual blueprint that defines the structure and operation of an organization. The intent of enterprise architecture is to determine how an organization can most effectively achieve its current and future objectives. SMACT stack is a new enterprise IT model that blends social, mobile, data analytics, cloud technologies and Internet of Things to improve business competitiveness.

A survey from Forbes pointed out the Top 10 CIO concerns as follows:
  • -       Technology Alignment with the Business
  • -       Security & Privacy
  • -       Speed of IT Delivery and Time-to-Market
  • -       Innovation
  • -       Business Productivity & Efficiency
  • -       IT Value Proposition to the Business
  • -       IT Agility & Flexibility
  • -       IT Cost Reduction & Controls
  • -       Business Agility & Flexibility
  • -       Business Cost Reduction & Controls

With close to 15+ years in my consulting tenure practicing Lean Six Sigma with Enterprise Architecture now embracing next generation digital wave of SMAC IoT here are top 3 things an enterprise should switch to or start thinking to address the above concerns:

1.    Think First … Think Fast… Think Future
-       The ever changing landscape of business and technology poses a challenge for any big or small enterprise to catch up with the speed and scale, its very crucial for the technologist to play a vital consulting role in alignment with business and management in clearly defining the roadmap of the future. Here is where the role of an enterprise architect becomes important to align the Big 7 areas (MDM, BPM, ECM, IDM, UXM, BI and Middleware) clearly mapping the big 5 architecture components : Business Architecture, Information Architecture, Integration Architecture, Data Architecture and Application architecture leveraging the latest digital technology stack Social, Mobile, Analytics, Cloud and Internet of Things

2.    Lean Before Digitize
-       Lean Leader becomes an integral part of the core team who will define the areas to go Lean and help Specify value from the standpoint of the end customer by product family, clearly eliminate non value add and perhaps automate and orchestrate value enabling activities. As flow is introduced, let customers pull value from the next upstream activity and aim at creating perfection in all the areas. An enterprise architect wearing a lean cap will play a very crucial role at all levels of architecture ensuring agility, flexibility, scalability and reusability with least efforts and almost zero rework keeping in mind the pace of technology change. Lean and Six Sigma are proven frameworks of excellence and cost optimization as a result of improved operations / decisions impacting business productivity and efficiency 

3.    Empower… Engage… Energize
-       The people factor will play an equally crucial role in the millennial era, the employees need to see value in what they are doing if not what will be left over in the organization will be those who will end up dreaming the future unable to execute, many a organizations have not matured to the modern day thinking, the HR policies and the complacency mind-set equating presence with performance and no moonlighting will kill innovation. What is required is to enable the talent in the organization to stand on their own feet and think like entrepreneurs, empower with strong HR policies which energies the employees to engage in the next gen digital wave and contribute towards the organization growth. Get away from reporting employee utilization  by measuring 9 to 6 stay and work in office / timesheet entries and feel proud that your utilization is increased and for haven sake stop force fitting your talent into the bell curve … this will force employees not to take risk fearing missing the goals and objective.

For every organization to be successful remember all three areas People, Process and Technology are extremely important, the next generation digital wave marked with the SMACT stack will need skills that are not coming out from the education factory (Engineering and Tech. institutes) hold your best talent… groom them to see the future and get ready for the future…

Lean Six Sigma philosophy applied with Enterprise Architecture Frameworks in the SMACT area and harnessing the talent to its fullest potential with right policy governance is a mantra of the millennial organization that foresees itself to stay competitive in this market …